Virtual Card
General Questions about Virtual Card
- What is a Virtual Card?
- How do I add my VCC Card to Google Wallet?
- How do I add my VCC Card to Apple Wallet?
- How do I apply for a virtual card?
- Can the card information be modified?
- How long is the virtual card valid for? Can it be renewed after it expires?
Account & KYC Management
- How to Find My Billing Address and CVV Code?
- How do I delete my card?
- What should I do if I can’t receive the email verification code?
- How can I ensure my funds are protected?
- What should I do if my card is stolen?
- What should I do if my card is frozen?
Recharge & Withdrawal & Refund
- How Do I Recharge My Card?
- How to Make a Withdraw?
- Can I Return and Get Refund with Items Purchased Using My Virtual Card?
- How Long does It Take for a Recharge to be Credited to the Account?
- Why did My Card Recharge Fail?
- Why is the Actual Recharge Balance Different from the Order Amount